When a person submits a notice of complaint, the Board assigns an investigator to the file. The investigator contacts participants to discuss the issue(s) in more detail, identify possible solutions, and determine whether the Board has the authority to deal with some or all the issues. The investigator will try to help the participants to […]
The Board conducts its work throughout British Columbia, and we respectfully acknowledge the territories of the many Indigenous Peoples who have lived on these lands since time immemorial.