A decision made by a government official or tribunal which involves the application of law to a particular set of facts requiring the exercise of discretion and the application of the principles of natural justice.

A framework for a program that ensures efficient and effective processes are utilized to ensure that the program is in compliance with statutory requirements. These processes could include inspections, monitoring and audits.

When significant non-compliance is found in an audit, but it is neither pervasive nor of a sufficient magnitude to warrant an overall negative conclusion.